Concentric Tech Solutions Private Limited
IP Based Enterprise Telephony
Providing a wide range of IP-PBX Solution in India
Providing a strong emphasis on interoperability and flexibility, we extend our service as System Integrator of VOIP Solutions network from Many Original manufacturers. IP-PBX Solution can enhance your business into the next level.
We are offering an open-source IP-BPX deployment that covers the complete range of the products that require to build flexible, scalable and interoperable VoIP surroundings, the hosting platforms, SIP and the TDM-based connectivity is included in the application as well as the change of endpoints.
Our expertise can cater solutions in following Technologies:
- IP PBX
- Hybrid IP/TDM PBX
- Traditional PBX*
- Telephones
- Enterprise Voice Applications
Call Center Module
Cut costs, improve productivity, and boost service levels with our Inbound, Outbound, and Blended Call Centre Solutions.
We offer the following:
- Cloud Call Center: Access a complete call center by simply logging into any web browser. Not only do you incur zero infrastructure costs, it’s also easy to enable remote working agents & supervisors. Plus, you can go live instantly in 24 hours or less.
- Hybrid Call Center: Our hybrid solution lets you route calls across multiple locations via the cloud, while still keeping all your data on-site. Deploy our gateway at your site with minimal infrastructure & pivot to remote-working during emergencies.
- On-Premise Call Center: Need to maintain your call center within your premises? Because we’ve built our tech stack up from scratch, our on-prem & private cloud solution can give you the control you need and ensure the compliance you require.
- IVR Flexibility
- CRM Integration
- Smart Routing & Distribution
- Live Monitoring
- Reports
- Call Recordings
We are a technology driven company
Our technical team and technicians are perfectionlists who love what they do and love where they work
Head Office
755/1975, Khandayat SahiMangalabag, Cuttack-753001, Odisha
Give Us A Call
(+91) 8978557277(+91) 9861116510
Help Desk
info@concentric-techs.com